About Us

With an experience of over 3 decades, Sunil Kapoor is known for his expertise on diverse verticals such as healthcare, fashion and manufacturing. Having a vision of long term, he is a mentor to new businesses, a consultant to the existing ones and an energetic team player working to devise path-breaking innovative solutions to the complex problems.

He is presently working at 4Sight Advisors, India, as a Founder Member and Chief Advisor. Progressing his Professional graph, he is an excellent business advisor, an expert in talent acquisition, and an excellent leader. He is known to be a consultant to many businesses in the healthcare industry and helped them with financial growth as well as overall business modelling.

Our Founder
Mr. Sunil Kapoor
M: +91-9717557777
E: sunil.kapoor@4sightadvisors.org

PROFILE SUMMARY

  • Senior business leader and innovative thinker with more than 3-decades of experience spanning across diverse verticals such as Healthcare, Fashion and Manufacturing
  • Solid track record of success in leading new businesses, turnarounds and rapidly growing companies
  • Highly energetic and self-motivated team player with the ability to devise path-breaking innovative solutions to complex problems
  • Managed P&L of USD62 million and team of over 2,200 people spread over 18 locations
  • Recognized Nationally and Internationally, both in Healthcare and Information Technology (IT) circles
  •  Jury member of multiple internationally reputed awards in Healthcare and IT space

CORE COMPETENCIES

Business

Strategy :  Ability to identify business discontinuities as well as critically evaluate industry trends and competitive landscape to identify long-term business implications

M&A  :  Successfully integrated and grew two acquired businesses – with hostile environment and low team morale

Revenue improvement :  Ability to identify various revenue drivers, prioritize them in order of significance and create structured solutions to rapidly grow business revenue

Cost optimization  :  Thorough understanding of various cost heads, an ability to break each into simpler components and effectively manage costs by challenging mindsets and creating innovative solutions

Relationship management  :  Ability to work with people across all levels and age groups, and with diverse interests to converge large teams to achieve shared goals

Functional

Business :  Ample knowledge about all facets of business including Strategy, Finance, Marketing, HR, IT and Administration as well as contemporary tools and frameworks for business evaluation

IT Solutions :  Ability to identify and map business needs across different functions/hierarchical levels and create/develop IT solutions and business software aligned to the needs

 

 

PROFESSIONAL EXPERIENCE

Key roles and responsibilities

  • Healthcare Business and Operations Advisory
  • Healthcare Service Delivery Excellence Advisory
  •  Senior Medical Talent Acquisition and Retention
  •  Mergers and Acquisitions
  •  Healthcare IT Advisory (integrated solutions for hospitals covering all functional needs)

Professional Achievements

  • Launched a greenfield 200-bedded hospital in Congo, Africa, covering three aspects:
    • Led the set-up and operationalization of the facility.
    • Evaluation, recommendation and implementation of the entire IT suite of software and hardware.
    • Healthcare talent acquisition.
  • Led the foray of a new entrant in the Indian healthcare industry by defining their business strategy and executing it through acquisition of a 100-bedded facility in Jaipur, Rajasthan.
  • Advising a medical education institute, University of Medical Sciences and Technology, Sudan in evaluating and recommending a state of the art, enbd to end University management software, and website hosting and maintence solution provider.

 Key roles and responsibilities

  • Complete P&L responsibility of the 225 bedded hospital with state-of-the-art technology focusing on the Cardiology, Cardiac Surgery, Neurology, Neuro Surgery, Orthopedic, Joint Replacement, Spine Surgery and Critical Care.
  •  Build the valuation of the organization.
  •  Expansion of Eternal Brand across India & Middle East.
  •  Managing a team of 1,000, including more than 100 doctors.
  •  Manange Funding options through various options.
  •  Good governance.

Professional Achievements

  • Revenue growth: 300% over 11 months.
  •  Turnaround of the business – EBITDA growth from (24%) to 3%
  •  Hired 9 star doctors of Rajasthan
  •  Achieved NABH accreditation in 11 months
  •  Capability enhancement – Single specialty to Multi-specialty – the
  • leading brand of Rajasthan recognized through awards such as “Best Hospital of Jaipur 2016” and “Best Cardiac Hospital in Jaipur”
  • Successfully completed two heart transplants over the last 3 months and have got permission for Renal translplant and build blocks for Live transplants.
  • Vice President Operations ( Nov 2014 – Jun 2015)

    Key roles and responsibilities

    Responsible for doctor acquisition and retention across the National Capital Region comprising seven super specialty hospitals and more than 60 key doctors  Focused on reviving the technology business for a group company

    Professional Achievements

    Converted Super speciality medicals teams to join FEHI, Gastro with Liver transplant, Nephro & Uro and Orthopedics

  • Regional Director (Fortis Escorts Heart Institute and Heart command centers)

    Key roles and responsibilities

    • Lead the business across the region comprising 5 hospitals and 16 heart command centers across India, Middle East & Bangladesh. Turnover of INR500 Cr through 610 beds
    • Direct reportees included the high profile medical fraternity

    Professional Achievements

    • Conceived and implemented the strategy to add Multi specialty in Fortis Escorts Heart institute
      • Institute of Gastro & Liver transplant
      • Institute of Renal & urology with Kidney translplant
      • Institute of Joints & Orthopidics

  • Vice President – Medical Education SBU(April 2013 – Jan 2014)

    Key roles and responsibilities

    • To lead the newly established Strategic Business Unit focused on the medical education front
    • The SBU is being initiated with the group’s first medical institute in the country
    • To successfully launch this institute as a leading medical education institute in the country; and to grow the SBU through organic and inorganic measures

    Professional Achievements

    • Played a critical role in discussions on taking the O&M contract for running the college, which was shutdown for the previous 4 months due to employee strikes
    • Acted on behalf of the state government as Advisor to restart the college and played a central role in negotiations with employees to break the strike.
    • Successfully re-started operations within 3 days of negotiations
    • Post which, installed the CEO for the college and moved on to take over the role in Delhi to recast/revive a leading sub brand of the system

  • Vice President Supply Chain India(May 2012 – April 2013)

    Key roles and responsibilities

    • Manage all the verticals of Supply Chain for the Group
    • Direct reportees included Head Purchasing, Medical Equipment, Head Purchasing, Drugs and Consumables, Head Contracted Services, and Head Distribution
    • Functional reporting of Facility Purchasing Managers at the units

    Professional Achievements

    • Infused the culter of Paternship
    • Closed at highly competitive prices two Radiotion instatalltions for the group
    • Introduced dynamic pricing based on BPL/Panels/TPA
    • Managed the buying protfollio of 800Cr and closed the year by overaching the savings to the tune of 4.5% over the budget in absoult terms.

  • Zonal Director – North and Central Delhi(July 2010 – May 2102)

    Key roles and responsibilities

    • Complete P&L responsibility of the Zone consisting three hospitals, Shalimar Bagh, Faridabad and Jessa Ram with 266, 200 and 125 beds, respectively
    • Expansion of Zone through mergers and acquisitions
    • Manage relationships with medical fraternity (doctors – within and outside) – Strategic Hiring
    • Liaison with Government and State Agencies for approval for commissioning of the green field hospital
    • Ensure High Customer Satisfaction by providing High Quality of Services to the patients – Medical and Non-medical

    Professional Achievements

    • Launched the group’s green field hospital at Shalimar Bagh in North Delhi on 17th Sept-10. The ramp up of the hospital is a record itself in Indian Healthcare space.
      • Shalimar Bagh
        • EBIDTA positive from 11th month onwards
        • PAT positive from 18th month onwards
        • 156% of budget in the 1st month
        • 100 plus occupied beds on 19th day of operations
      • Faridabad
        • 110% of the budget
        • Managed the union challenges
      • Jessa Ram
        • Revenue growth: 2X
        • Settlement with Employee Union

  • Zonal Director – Rajasthan(Feb 2009 – July 2010)

    Key roles and responsibilities

    • Complete P&L responsibility of two hospitals – one each in Jaipur and Kota of 150 and 100 beds respectively
    • Manage relationships with medical fraternity (doctors – within and outside)
    • Liaison with Government and State Agencies

    Professional Achievements

    • Led turnaround of both hospitals in seven months:
      • Jaipur
        • Revenue growth: 2X
        • EBITDA: from -6% to 17%
        • Cash profit: from -22% to 16%
        • PAT positive within 24 months of start of hospital
      • Kota
        • Revenue growth : 3X
        • EBITDA from -10% to 12%
    • “Best Financial Performance” Award for two successive Quarters (Q1 and Q2 FY10) – given to the best performing Director pan- Fortis on improvement in Revenue, EBITDA, Cash Profit and PAT
    • “Best Physician Engagement” Award for Q2 FY10 – given to the best performing Director pan-Fortis based on quality of relationship with the doctors in the hospital
    • Led Medium Term Planning (next 3 years) exercise in the unit to chart out growth for the hospital along various dimensions e.g. Positioning, Medical Programs, Sales and Marketing, HR, Non-medical services, etc.

  • Director, Fortis Escorts Hospital, Amritsar(Oct 2007 – Feb 2009)

    Key roles and responsibilities

    • Complete P&L responsibility of two hospitals, both being with the city:
      • 150 bedded Super Specialty Hospital
      • 50 bedded Secondary Care Hospital
    • Manage relationships with medical fraternity (doctors – within and outside)
    • Liaison with Government and State Agencies
    • Ensure High Customer Satisfaction by providing High Quality of Services to the patients – medical and non-medical

    Professional Achievements

    • Led turnaround of the hospital in fifteen months:
    • “Best Financial Performance” Award for Q4FY09
    • “Best Hospital Director of the Year” Award for FY09 – given to the best performing Hospital Director pan-Fortis

  • Director, Fortis Jessa Ram Hospital, New Delhi(Apr 2007 – Sep 2007)

    Key roles and responsibilities

    • Complete P&L responsibility of the hospital
    • Manage relationships with the Trust management, medical fraternity (doctors – within and outside) and Trade Union
    • Liaison with Government and State Agencies
    • Ensure High Customer Satisfaction by providing High Quality of Services to the patients – medical and non-medical

    Professional Achievements

    • Resolved long standing legal dispute with Trade Union, continuing for last 10 years
    • Restarted the hospital – taken over from the trust and revived faith in the local community

Other roles within Fortis Healthcare:

Director – Central Buying Unit, Fortis Healthcare Limited May( 2006 – Mar 2007)

CIO, Fortis Healthcare Limited( Apr 2000 – Apr 2006)

PREVIOUS WORK EXPERIENCE

  • General Manager – Systems, Triburg (Sep 1997 – Apr 2000)
  • Senior Manager – Systems, TCNS (Oct 1994 – Sep 1997)
  • Manager – EDP & Administration, Otto International (Sep 1991 – Oct 1994)
  •  Manager – Systems, World Growth Fund Ltd. (Nov 1990-Sep 1991)
  • Manager – EDP, Saraya Sugar Mills Ltd. (Dec 1987-Oct 1990)
  • System Analyst, Video Electronics Pvt. Ltd. (Apr 1986-Nov 1987)
  •  Programmer, Electric Construction & Equipment Co Ltd. (Jul 1984-Mar 1986)

CAREER ACHIEVEMENTS/ RECOGNITION

Recognition :

  • Best CEO Corporate Hospital from JMA (2016)
  • Personality of the year in Healthcare (2016) by Bhaskar Group
  • Best IT infrastructure in Healthcare for the year 2006’ – award by NASSCOM
  • Best IT implementation for the year 2005’ for Hospital Information System, award by PC Quest
  • ‘Appreciating Excellence in IT-2005’ award by IS India
  • ‘Champion CIO 2004’ award by Dataquest and CIOL, for outstanding performance
  • Nominee for ‘Intelligent Enterprise’ for 2004 and 2005, award by Indian Express

Delegate Speaker :

  • Part of CII commite on Medical Toursim (2016)
  • Guest Faculty at IIHMR (Jaipur)
  • Telemedicine Conference held in SGPGI Lucknow
  • CII Conference held in Delhi on Technology and Healthcare
  • T-customer session of GE held in BGL “In India for India”
  • Medical advisory board of GE held in Sydney
  • Consistently being invited to speak to PG students of MBA and MHA by reputed institutes, like IILM IIHM

Positions of Responsibility

  • On interview board of International Academy of Agriculture, Jaipur
  • On IT Subcommittee of Delhi Management Association 2002 and 2005
  • On IT advisory board Municipal Corporation of Delhi in 2003
  • On Medical advisory board of GE Medical Systems India (PACS and HIS) 2005 and 2006
  • On Jury of:
    • PC Quest : Best Projects 2011, 2013
    • Dataquest Annual Awards 2009
    • Frost & Sullivan Asia Pac ICT awards for 2006, 2007, 2008
    • E-Gov awards by Dataquest for 2007, 2008
    • Manthana awards for 2007 and 2008
    • PC Quest-Best IT implementation for 2005
    • CIOL and Dataquest CIO awards for 2005
    • Skoch awards for Smart Governance 2013